Fiesta Texas, or How I Got Robbed By Porky Pig

This summer, I’m taking each of the kids out individually for a day on the town. The first of these trips was with Emily. We went to Fiesta Texas, the San Antonio theme park, on (of course) the hottest day of the week.

Spending time with Emily was the best part of the trip. We talked about friends and the drama thereof, favorite places to eat, what’s required to become a licensed tattoo artist, the efficacy of motion-sickness pills, travel, siblings, and more. It was fun to see the shows and ride the rides, though I’m afraid I’m getting to the point in my life where the lavishly choreographed brass and percussion show has more appeal than the vertiginous fighter-jet coaster rides. I particularly enjoyed getting a photo with Pepé le Pew, my long-time favorite of the Looney Tunes gang. Unfortunately, Porky Pig kept trying to horn in on the picture, which prompted me to tell him I was going to Photoshop him out. Since characters in costume aren’t allowed to speak, his only recourse was to smack me, which he readily did.

Unfortunately, Fiesta Texas itself left a bad taste in my mouth, largely due to constant attempts to wring more money out of us. When I bought the tickets for $30/each, I thought it a reasonable price for a full day’s entertainment. But as soon as we arrived, we had to pay another $15 for parking. When we went to our very first ride, we were told we weren’t allowed to bring our backpacks on, but had to put them in a locker, which cost only $1, but which had prominent signs promising that our backpacks would be thrown away if we didn’t retrieve them within 120 minutes. (It’s a good thing lines were fairly short on Wednesdays!) Bringing food or drinks into the park was prohibited, leaving you with little choice but to buy food at their usurious prices: $6 for a slice of pizza was typical of the fare on offer. And even after shelling out all of this money beyond the ticket cost, we were still subjected to advertisements at every corner and on the in-line monitors that used to show cartoons.

While I understand that making money is what businesses exist for, this sort of bait and switch, nickel and dime approach is awfully short sighted. When people leave the park, you want them to be thinking “Wow, what a great time I had!” Instead, I was left with “Holy rhubarb, in spite of careful planning and self control, I was railroaded into spending $40 more than I expected!”

And given that sour note, I don’t think I’ll be going back.

Stupid Guy Trip VI

I’m just back from the sixth Stupid Guy Trip, an annualish gathering of my brother, me, and a few of our oldest and dearest. This year Chris McMains, Daniel Priest, Mike Brack, Ben Mengden, Ross Richie, Jason Young, and Jonathan Hunter made up the roster. More than ever this year, it was an experience I can’t really do justice to in a weblog post. A few of the highlights, however, were these:

  • A visit to the Milwaukee Art Museum. Great collection housed in amazing architecture. Most notable was the giant, bird-wing shaped sunscreen that opened and closed over the solarium several times a day, but the rest of the space was fantastic as well.
  • Nearly getting into a fight with some people vying for a parking space near the mob scene that was RiverSplash. They noticed the license plates on the rental car, and shouted repeatedly at us “Go back to Idaho, you potato-*****,” which was a wholly novel epithet for us.
  • Touring the Lakefront Brewery. Our guide was funny and personable, the beer was good, and the company excellent.
  • The Safe House, a spy-themed bar. To gain entry, one has to know the password or perform an embarrassing act in front of the video cameras that pipe your image into the bar ahead of you. Once cleared, a bookcase swings aside and admits you to the establishment proper, which features all sorts of cold war/James Bond/spy memorabilia, as well as a “secret passage” that locks behind you as you go through it. (I ended up having to exit the bar altogether and lobby the doorkeeper for re-admittance.)
  • Seeing a Brewers game. Miller Park is beautifully constructed, and we had a great view of the ball field from our relatively-cheap seats. It was especially enjoyable to see how seriously fans there take their tailgating; we could see the smoke rising from all the grills from half a mile away, and actually getting in required dodging a number of thrown beanbags from an inexplicably popular game that was played throughout the parking lot. Plus, it’s the only ball park I’ve been to with a slide, though it was sadly not open to the public.
  • Trocadero, a European-style cafe where we enjoyed a fantastic brunch twice. The service was great and the food amazing. (I got to try ratatouille: yum!)
  • Playing full-contact whiffle ball in a park near Jonathan’s apartment. We attracted a fair number of spectators, a couple of injuries, and innumerable grass stains.
  • The biggest highlight for me, however, is always the company and conversations. I count many of these friendships in decades now, have been through a ton with these guys, and am very grateful indeed to be able to carve time out of our lives to nurture those relationships. (Though from the outside, it may be hard to distinguish “nurturing relationships” from “insulting each other’s mothers”.)

A special thanks to Jonathan for hosting our octet of malodorous males in his efficiency apartment.

IT Staff Appreciation Breakfast

Just back from the IT Staff Appreciation Breakfast. A few notable awards:

All that, and breakfast too. (No burritos, but one can’t hope for perfection on this earth.)

Emily’s Latest

On Friday night, Emily disappeared into her room for about 3 hours, only emerging briefly and intermittently, looking increasingly like a chimney-sweep at the end of a hard day each time I saw her. My curiosity was, of course, piqued, but she refused to let me see what she was up to until she finished what she’d been working on. I was therefore floored when she brought this out into the living room:

Emily and Her Portrait

(click for more detail)

Detail View of Emily\'s Portrait

It’s a stunning piece. She has actually been working on for much longer than the 3 hours she was tucked away in her room. A few weeks back, she asked if I had any sheet music she could use. We dug through my music drawer together, eventually coming up with some dense piano piece with lots of black notes. She tore that up and mounted it on a large canvas, tearing off the margins and tiling the sheets as densely as she could manage. Thursday’s 3 hour marathon was just charcoaling the image on top of the sheet music base.

Kathy was so impressed with the work that she immediately bought it from Emily and mounted it over the couch in our living room — a good step up from the refrigerator where the kids’ art usually ends up!

Emily continues to impress me with her artistic skills, not only because I completely lack them, but because of the increasingly ambitious and skilled work she is taking on, and because she continues to push herself and to get better and better. Great stuff!

Sandfest 2008

This year we decided to do Sandfest properly. I went prowling for places to stay a couple months ago, and somehow managed to secure a wonderful house right on the beach, an easy stroll from Sandfest itself. The big, open house with lots of places to sleep worked out great for our mob, which numbered as many as 18 at times (not including the dogs). We had a magnificent time playing in the water, building castles, eating too much, playing cards, fishing, and generally enjoying time with family.

A few of the highlights for me:

  • Saw what I’m pretty sure was a Rutan VariEze or Beechcraft Starship fly over.
  • Spent hours in the water, splashing around with kids, body-surfing, doing wave flips, and generally having a great time.
  • Saw an enormous number of brilliantly done sand sculptures.
  • Got together with Greg Pierce, his wife Katie, and their awesome boys.
  • Played music into the night with friends.
  • Got to visit with various bits of the extended family that we don’t get to visit with as much as we’d like, including Betty, my sister-in-law’s mum who was over from England.
  • Flew my birthday kite.
  • Having our stealth Chihuahua kicked out of the restaurant where we ate lunch on Sunday.

It was a wonderful trip; several people suggested that we make an annual thing of renting that place for Sandfest so that we can all enjoy it together again.

You can see some of our photos here on Facebook.

Bo Jon’s Surf & Gifts: Beware

Sunday, April 20, 2008

This past weekend, the family was down in Port Aransas for Sandfest. As we were leaving town, we decided to stop by Bo Jon’s Surf & Gifts, a big gift shop near one of the central intersections with an entrance made up to look like a shark’s mouth, about 2:00pm. While we were there, Kathy decided to visit the restroom. As she was coming out of the restroom, a large stepladder which had been left propped against the wall fell over and struck Kathy on the head.

I saw the ladder falling, but wasn’t close enough to catch it before it hit her. Kathy immediately sat down on the floor, stunned and hurt. I put the ladder back upright, making sure it was propped far enough from the wall that it wouldn’t fall again. I told the workers at the front desk that the ladder had fallen and struck my wife, and asked for ice. They poured some ice from a drink into a ziploc bag and gave it to us, and Kathy applied it to her head.

One of the counter workers, who turned out to be the owner’s daughter, then called the owner. She then came back over to where Kathy was still sitting on the floor with her head in her hands and, instead of asking after Kathy’s welfare or offering to help, asked us to start filling out an incident report. I grew angry at her, at which point she offered to put the owner (who later identified herself as Christie Maxwell) on the phone. Once on the phone, Ms. Maxwell was immediately hostile, and told me that I was out of line to want to speak with her about the situation. She told me that they always kept the ladder there, and that they had never had an accident before. She eventually agreed to give me the name of the person who handled their insurance, and I told her I would complete the incident report, which I then did.

Kathy was finally feeling well enough to stand up, so we took her out to the car and headed for a medical center that our friend Will had gotten directions to from the store staff. Unfortunately, the directions turned out to be unfollowable, so we ended up asking at convenience stores until we finally found out where the nearest hospital was — about 30 miles from the gift store. We made it there and checked Kathy, who was still in pain, disoriented, and nauseated, in to the Emergency Room.

With the kids all stationed out in the waiting room with our friends Will and April, we ended up staying there for about three hours. The doctor was concerned because of the nausea, and ordered a CAT scan for Kathy. Fortunately, the physical examination and the CAT scans all eventually came back OK, and the doctor discharged us with instructions not to leave Kathy alone for the next 24-48 hours and to wake her periodically during the night to be sure she was still lucid. We lit off for home, finally arriving back in San Marcos around 10:00pm.

Monday, April 21, 2008

8:30am: Called the subrogation department of Blue Cross/Blue Shield of Texas, our health insurance company. They were attentive, polite and helpful, and opened a file on the incident.

8:45am: Called Kathy Estep, the individual who the owner had said was handling their insurance. She was initially cordial, asking after Kathy’s welfare and telling me that she had the form and was filing it with their insurance company. I asked the name of the insurance company, figuring that, like with a car accident, exchanging insurance information was a reasonable thing to do. She said that their procedure was to let the insurance company contact me. I asked again, and she rebuffed me again. “So, to be clear, you’re refusing to give me the name of your insurance company?” I asked. “I’m not refusing anything,” she said, launched into a long verbal tirade during which she wouldn’t allow me to speak and concluded by hanging up on me.

8:53am: Called the City of Port Aransas Building Inspection Department to let them know what had happened and ask if they would mind dropping by and making sure the ladder had been moved someplace safer. The secretary seemed nonplused, but offered to take my number and to call back if she had any further questions.

Thursday, April 24, 2008

Our Kathy is nearly back to normal, though she’s still having some headaches, which the Emergency Room doctor told her to expect for a few days.

In spite of Kathy Estep’s assurances, we have heard nothing from the shop’s insurance company. I’ve also heard nothing back from the city’s building inspector.

UPDATE: Monday, April 28, 2008

We still haven’t heard anything from Bo Jon’s insurance company. I called Blue Cross this morning to see if they had, but only ended up mired in their voice mail system. I also sent an email to Joe Lamb, the building inspector in Port Aransas, to ask if his department had an opportunity to check on the safety of the gift shop yet. Waiting on responses from all quarters.

UPDATE: August 2008

Blue Cross eventually must have reached them, because we got a letter from Columbia Insurance Group — the mystery insurance company revealed! — saying that they had been trying to contact us, but had been unsuccessful. (Presumably their efforts were carrier-pigeon based, as we never received any phone messages.) I sent them an email asking what information they needed. Rather than answering that question, they asked for a phone number where we could be reached. I sent them one, then sent them a follow-up email a week later when I heard nothing, then another follow up another week later.

UPDATE: September 5, 2008

I finally got a call from the Insurance company two weeks after sending them my number. Unfortunately, I missed it, and they only left a voice mail with their phone number (which, of course, I already had). I called them back again and got voice mail on their end. Sigh.

UPDATE: December 8, 2008

We’ve been in touch with the insurance company several times, given statements, provided documentation of the hospital visit, and finally got an offer to cover the hospital costs plus a small pain and suffering allowance. (We hadn’t asked for the latter, but it was nice of them to offer it.) We accepted the offer, and have been waiting for several weeks now. We still haven’t received the reimbursement check, but it seems that we’re finally getting close to the end of this.

Interestingly, some friends of the shop’s owner have apparently found this page. We have received several profane comments containing assertions that we never went to the hospital, ad hominem attacks against Kathy and me, and other unpleasantness. (I’ve not posted them, for obvious reasons.)

UPDATE: March 2009

We finally received our settlement check, and were able to reimburse our own insurance company for their costs. (They definitely benefited from the settlement more than we did!) I’m very glad to finally have this done, even though it took nearly a year to sort through it.

Conclusion

I have been deeply disappointed by the response of the shop’s employees, owners, and insurance representative. Their concern at every turn has seemed to be more with protecting themselves than with making their shop safe or helping people hurt because they failed to do so. I understand for the first time in my life the temptation to hire a slimy personal injury lawyer and to try to get something out of a miserable situation like this. (We haven’t succumbed, however.)

Will and April were a tremendous help during this time. Thanks a bunch, you guys.

I will keep updating this post as events warrant. In the meantime, I recommend steering well clear of Bo Jon’s whenever you’re in Port Aransas. We will certainly be doing so from now on.

2 Jokes

Some original jokes to recently come* out of the humor mines where we mercilessly work our children night and day:

From Liam:

Q: Where do you get cold, hard cash?

A: At Frost Bank! (Note: this may be only regionally funny; I’m not sure how far away the aforementioned financial institution has branches.)

From Maggie:

Q: What does a crow say when it needs to go to the bathroom?

A: Caw-caw! (This is funnier if you say it out loud and know a bit of semi-naughty Spanish.)

One of the great joys of parenting is getting to see your kids begin to come up with stuff that surprises you, to see them reach beyond what you’ve given them. Terrible jokes are a respected tradition within our family, so it’s great to see them take the reins and begin to create groaners of their own.

* Yes, I split an infinitive. Bite me, grammarians.

Sundries

A few goings-on of late that bear mentioning:

  • Liam has started playing Little League baseball. It’s a load of fun, and significantly more action-packed than Major League, since stealing bases is allowed and the boys aren’t so hot at catching the ball. During the last game, which due to time limits was only 4 innings long, the final score was 13-15. I got drafted to do scorekeeping, so got to learn what those little sheets that my friend Robert Leahey used to have around the house are actually for. The worst moment in the recent game, however, was when a stray foul ball from an adjacent field abruptly appeared and whacked Liam in the face. He was OK after a 15 minute sit-down and some ice, and his enthusiasm for the game continues unabated.
  • Daniel Priest and I got together for a visit this weekend. After much dithering over what we would do, we eventually decided to watch Nick Cage’s movie Next. Not, mind you, because it looked particularly good, but because it was one of the titles for which there was a download available on RiffTrax. “What,” I (for rhetorical purposes) hear you asking, “are RiffTrax?” Well, consider that Mike Nelson, who spearheads the site, was the host of Mystery Science Theater 3000 for many a year, and you can take a pretty good guess. They’re basically MP3s you can buy to play along with a movie and thereby provide a steady stream of jokes at the movie’s expense. I hadn’t tried one before, but found it great fun. Mike still has a razor wit, and is complemented nicely by different foils for various movies. (Weird Al Yankovic is a guest for Jurassic Park.) Great fun, and heartily recommended.

My New Favorite Book

Last week, Liam brought home a small book that he had created in school. I thought it was great, so am posting its entire text verbatim here. Enjoy!

Playdate with my dad pg 1

“OOOOOOH” this is going to be fun I said gleefuly on an early summer morning.  I am going on a very long play date with my dad. “It is going to be so fun” I said. First we went to a place called Peter Pan’s Mini Golf. I got a black putter with shiny new ornge ball. My dad got an ornge putter with a Shiny yellow ball. I got almost every hole a hole in one but two of them got hole in twos and one hole in three. one of the holes had a hill and I got a hole it two on that one. It was so fun at the mini golf place. Next we went to a very fun place called kid town. they have more mini golf, basketball, three playgrounds and a singing area (which you know I did not go on). First I played basket-ball. It made me so tird that I had to drink almost a gallon of water. Then I went back and played some more. Next I went and played on the playground for a very long time. my dad look lots of pictures of me.

Playdate with my dad pg 2

Next we went to a resaruant called the Alamo Steak house. I found a gum-ball machine and if you got a black gum ball you got a free meal and guess what!? I got one of the black ball’s so we got a free meal and I chose the all you can eat buffett. I nearly barfed because I ate so many fries! Next we went to go swim in the San marcos river. I was collecting rocks for my collection. I found a heart Shaped one and gave it to my dad. Next we played with water guns and water balloons up in the grass. I acidentaly knocked my dads glasses of his head but luckily he found them in the tall green grass. next we went to mr. gatties and ate pizzia. It tasted very good. Next we went to the game Room. I had one hundred tokens and i bet you can’t guest how many tickets I got!? four thousand eight hundred thirty seven. i got a pool table, lava lamp, glow in the dark things, a pretend samiri sord and too-tsie Rolls. Next we went home wathch pirates of the caribean and went to bed.

Birthday Sculpture

For her friend Michael’s birthday, Emily made these casts of her hand spelling out “LOVE”, mounted them on a board, and gave them individual paint jobs. It has now assumed a place of honor in his room next to the audio-animatronic Gene Simmons action figure.

Spectacular work, Em!